Here, baccarat gave us the same vibes as at the blackjack table. No disturbing sounds in the background, except for a miniature waterfall. We only saw the table we were playing at.
The dealer here was just as chatty as at previous tables. Sometimes she talked maybe a little too much and it felt like they were dragging on time. Baccarat is otherwise known as a fast game and the reason they want to extend the time is that more people will have time to bet before the next game round.
Playtech has spent a lot of time on the roulette and it shows. We could choose several different camera angles and the dealer was really professional. It felt like we were playing in a big hall with other players. The dealer talked to everyone who chatted – really nice. Unfortunately, the sound level was a bit high at times, but the overall impression was really good.
The blackjack tables are isolated, which means that the noise level is lower and we understood more easily what the dealer was saying. Our dealer was very nice but spent a huge amount of time trying to get people to side bet.
Every hand he talked for about 30 seconds about how good it is to place side bets. We don’t know if all donors at the blackjack tables have this sales talk, but it was quite disturbing in the long run, not ok in our opinion. We quickly turned off the sound. Otherwise, the blackjack was as expected: professional and user-friendly.
What should also be noted is that there is no chat at the blackjack tables. A bit unusual perhaps, but playtech has chosen to have it that way. Baccarat gave us some mixed feelings. Although the picture quality was excellent, we could barely hear anything the dealer was saying. There was way too much background noise.
This detracted from the experience as we had to turn the volume up to max to even understand what was being said. In addition to this, we got a superb dealer who explained how baccarat worked and how we should think when we play.
Really good service level on the donor, which we really like to see. It’s dealers like this that make live casino worth playing at! Our dealer spoke fluent english and engaged with everyone who wrote in the chat. She also greeted us warmly when we joined.